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Terms & Conditions Of Vale View Cottages

Bookings & Departure

Check-in days:
Coach House: Saturday - Saturday
The Stables: Friday - Friday
Various short dates available subject to availability from October - March.

Bookings are from 4pm on day of arrival to 10am on day of departure (subject to unavoidable delays).

Upon departure you are obliged to leave everything in a clean and tidy condition and in the same place as on your arrival.
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Booking Confirmation

A contract will commence when a deposit is received. Bookings will be confirmed upon receipt of 100, to be received within 5 working days from the day the booking is made. You will then become responsible for the total price as advertised (see price schedule). The deposit is non-returnable in the event of later cancellation. Cheques made payable to Mrs L. Reddaway
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Payment Of Balance

Is due by you not later than 6 weeks before the commencement of your holiday date. For bookings made within 6 weeks of the start of your holiday you are required to pay the full price as detailed on the price schedule before the booking will be confirmed. In the event of this balance not being received promptly, we reserve the right to cancel the holiday without further notice and without refund of deposit.
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Cancellation

So long as written notice of cancellation is received not less than 8 weeks before commencement date of the holiday, you will not be liable to pay any outstanding balance. However, if cancellation is notified within 8 weeks of the holiday commencement date, you will be liable to pay the full balance unless we are successful in re-letting the holiday. Notification should be made in the first instance by email and confirmed by first class mail.
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Variation Of Dates

If you wish to vary the dates of your holiday after the contract has been concluded we will try our best to provide alternative dates. If this is not possible, this will be treated as a cancellation by you of the original contract and previous conditions apply.
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Availability

Should the cottage not be available due to circumstances beyond our control (for example fire, theft or damage) we cannot guarantee to provide alternative accommodation, in which case all sums will be returned to you in full but you will have no claim against us.
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Number In Your Party

Under no circumstances may more than the maximum number of persons, as stated on your booking form, occupy the property. We reserve the right to cancel our contract, without a refund of sums paid, should this condition not be observed. We reserve the right to revoke any bookings from any parties that may, in our opinion (and at our sole discretion) be unsuitable for the property concerned. In this case, all sums paid will be refunded in full, if prior to commencement of holiday.
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Pets

May be accommodated by prior arrangement at an additional charge and acceptance of our in-house rules.
Maximum of two well-behaved dogs, but under no circumstances are they allowed to be left alone in the cottages
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Damage

An inventory of the contents of each house will be checked at the beginning and end of each holiday period. Any articles found to be missing, broken, damaged or not in the same clean state and condition as they were at the beginning of the let, will be paid for by you, as will any damage to the fabric of the property (reasonable wear and tear excepted).
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No Smoking

For the comfort and safety of everyone No Smoking of any substance is allowed in the cottage.
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Complaints

In the event of any complaint you have concerning the property or your holiday booking, please advise us at the time the complaint arises. We will endeavour to resolve your complaint to your satisfaction. If you remain dissatisfied, please put your complaint in writing to the management, at the time.
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Maintenance Of Premises

You will permit the Owner or the Owner's agent at reasonable hours, to enter and carry out any essential maintenance of premises.
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Website

The information given on this web site is given in good faith. Every effort is made to supply you with accurate information about your holiday accommodation and location. Occasionally, due to reasons out of our control facilities may alter or be withdrawn in which case no responsibility can be accepted. Minor discrepancies between text, photographs and illustrations in the website/brochure and the actual property may arise and must be accepted by you. We reserve the right to make changes in the interests of improvement.
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Links To Third Party Websites

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
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